Effective Date: 01/01/2023
Welcome to ITLEB PTY LTD. These Terms and Conditions govern your use of our website, services, and products. By accessing or using our services, you agree to comply with these terms.
1. Definitions
- “Company” refers to ITLEB PTY LTD.
- “Client/User” refers to any person or business using our services.
- “Services” include IT support, repairs, VOIP, web design, and all other solutions offered by ITLEB PTY LTD.
2. Services Provided
ITLEB PTY LTD offers:
✅ Phone & Computer Repairs
✅ Data Recovery & Backup
✅ VOIP & Business Landline Registration
✅ Web Design & IT Solutions
✅ DStv & CCTV Installations
3. Payments & Pricing
- All payments must be made before service delivery unless otherwise agreed.
- Prices are subject to change without prior notice.
- No refunds will be issued once a service is completed (see our Refund Policy).
4. Warranty & Liability
- We provide a 30-day warranty on original replacement parts.
- The warranty does not cover liquid damage, physical damage, or third-party interference.
- ITLEB PTY LTD is not responsible for data loss during repairs. Clients are advised to back up their data before service.
5. User Responsibilities
- Clients must provide accurate and truthful information when requesting services.
- Unauthorized tampering with devices after repairs voids any warranty.
6. Privacy & Data Protection
Your personal information is protected under our Privacy Policy. We do not share your data with third parties without consent.
7. Cancellation Policy
- Service bookings can be canceled within 24 hours before the scheduled time.
- Late cancellations may be subject to a cancellation fee.
8. Limitation of Liability
- ITLEB PTY LTD is not liable for indirect, incidental, or consequential damages resulting from service use.
- In case of disputes, our maximum liability is limited to the amount paid for the service.
9. Amendments to Terms
We reserve the right to modify these Terms at any time. Updates will be posted on our website.
10. Contact Information
📧 Email: services@itleb.co.za
📞 Phone: 012 880 8471
🌍 Website: https://itleb.co.za/
By using our services, you agree to these Terms and Conditions. If you do not agree, please refrain from using our services.